We want you to love your purchase. If you’re not completely satisfied, you can request a return or refund within 30 days of delivery. Please contact our support team, and we’ll guide you through the process.
👉🏻 How do I choose the right products for my skin type?
At LUMÉRA BEAUTY™, we recommend starting with your skin concern — such as dryness, acne, or sensitivity. Our collections are designed to help you easily find products tailored to your needs. If you’re unsure, feel free to contact us for personalized recommendations.
👉🏻 Are your products suitable for sensitive skin?
Yes. Many of our products are formulated with gentle, skin-friendly ingredients and are suitable for sensitive skin. We also offer fragrance-free and calming collections designed specifically for delicate skin types.
👉🏻How long does it take to see results?
Results can vary depending on your skin type and routine. However, most customers notice improvements in hydration and texture within a few days, with more visible results appearing after 2–4 weeks of consistent use.
👉🏻Do you offer international or U.S. shipping?
Yes, we offer fast and reliable U.S. shipping. Delivery times typically range between 5–10 business days depending on your location. You will receive a tracking number once your order has shipped.
Choosing a selection results in a full page refresh.
